FAQFAQ
FAQFAQ
Check-in is from 15:00 and check-out is by 11:00.
*May vary depending on the Accommodation Plan you use, so please check when making a reservation.
Use before check-in time will be charged as follows.
A. Check-in before 11:00
An additional charge for the previous night will be charged. Reservations of the previous day is required.
B. Check-in from 11:00 to 15:00
An additional charge of 1,000 yen (including consumption tax and service charge) will be charged per hour per room.
* We may not be able to meet your request depending on the operating conditions on the day before and on the day. Please note.
Extension of check-out time will be charged as follows.
A. Check-out from 11:00 to 18:00
An additional charge of JPY1,000 (including consumption tax and service charge) will be charged per hour per room.
B. Check-out after 18:00
An additional charge for the first night will be charged.
*We may not be able to meet your request depending on the operating conditions on the day and the next day. Please note.
*Please inquire with the staff at check-in for details on fees and availability.
The hotel does not have its own parking lot. We will guide you to parking lots with preferential rates in the vicinity of the hotel.
[Hotel staying guests]
You may receive a preferential coupon for the nearby parking lot (Ayasugi Parking Lot) at the front desk.
The parking fee is JPY1,500 and valid from 3:00 p.m. to 11:00 a.m. the next day.Ayasugi Parking Lot: 1-15-22 Tenjin, Chuo-ku, Fukuoka 810-0001
*Please pick up your complimentary ticket at the front desk.
*For excess parking, please pay the standard fee set by the parking lot.
*You cannot enter or exit the warehouse from 23:00 to 7:00 the next morning as it is closed.
*Payment can only be made in cash at the exit checkout counter.
*Large vehicles and high-height vehicles cannot be accommodated. (Vehicle restrictions: vehicle length 5m, vehicle height 2.1m, vehicle width 1.8m)[Customers using the restaurant]
Parking information
There is no preferential rate.
There is no child fare setting.
Children under elementary school age are free of charge if using existing bed.
Children sharing a bed are limited to 1 child per 1 adult. Any additional children will be charged.
Up to 1 child can sleep with a regular bed, excluding extra beds.
In addition, we accept children's bed-sharing for reservations of 2 adults or more, so if you are using 1 adult and 1 child, please make a reservation for 2 adults.
Junior high school students and older will be charged the regular rate.
About Stay
Check-in is from 15:00 and check-out is by 11:00.
*May vary depending on the Accommodation Plan you use, so please check when making a reservation.
Use before check-in time will be charged as follows.
A. Check-in before 11:00
An additional charge for the previous night will be charged. Reservations of the previous day is required.
B. Check-in from 11:00 to 15:00
An additional charge of 1,000 yen (including consumption tax and service charge) will be charged per hour per room.
* We may not be able to meet your request depending on the operating conditions on the day before and on the day. Please note.
Extension of check-out time will be charged as follows.
A. Check-out from 11:00 to 18:00
An additional charge of JPY1,000 (including consumption tax and service charge) will be charged per hour per room.
B. Check-out after 18:00
An additional charge for the first night will be charged.
*We may not be able to meet your request depending on the operating conditions on the day and the next day. Please note.
*Please inquire with the staff at check-in for details on fees and availability.
Waitlists are not accepted.
Please contact us for the latest availability.
We will charge the following cancellation fee.
-8 days before...Not required
7-2 days before: 40% of the accommodation fee
The day before…80% of the accommodation fee
On the day: 100% of the accommodation fee
No show...100% of the accommodation fee
*The above does not apply to group bookings, travel agencies, or other agents.
In addition, it may differ depending on the Accommodation Plan, so please check at the time of reservation.
If you would like a room with a view, please let us know when you arrive. Please note that we cannot guarantee reservations in advance.
All rooms are non smoking.
If you wish to smoke, please use the smoking space located on the 2nd floor.
Some types are adjacent. The remote type can be attached.
Not available.
Depending on the availability on the day and the type of room booked, it may be possible to prepare adjacent rooms, so please let us know when you make a reservation.
We have 3 rooms. Please make a reservation by phone.
092-291-1188（代表）
Windows cannot be opened. (excluding balcony Suite)
The televisions in guest rooms are compatible with some flat-rate paid distribution services.
If you have an account for each service, you can enjoy Netflix, prime video, Hulu, U-NEXT, etc. You can also watch YouTube and AbemaTV for free.
Parental consent is required for minors staying alone.
Please download the consent form below, fill it out, seal it, and present it at check-in.
＞Parental Consent Form
About Payment
You can use the following credit cards and two-dimensional barcode payment.
＜クレジットカード＞
American Express／VISA／DC／Diners／JCB／Master／UFJ／Nicos／銀聯カード
＜二次元バーコード決済＞
PayPay／楽天Pay／d払い／au PAY／メルペイ／WeChat Pay／Alipay
The following gift certificates are available.
JCB gift card/Mitsubishi Estate Group common gift card/ Royal Park Hotels gift certificate
No deposit is required, and room charges must be paid at check-in.
We accept bank transfer, payment upon arrival (cash or credit card), and online credit card payment.
If you wish to pay in advance, please contact the Reservations so that we can confirm the payment range and payment date.
About Luggage
Please write the name of the guest and Check-in on the slip and send it to the address below. Please send your luggage after making a reservation. Please note that we cannot accept refrigerated/frozen products or cash on delivery.
If you arrive early on the day, we can keep your luggage even before check-in. Please feel free to ask the front staff.
In addition, even after check-out, we will keep it only for the same day. Please be sure to bring your passport and other valuables with you. Frozen and refrigerated items cannot be stored.
お電話にて、092-291-1188（代表）までお問合せください。
We accept delivery by Yamato Transport.
About Children
There is no child fare setting.
Children under elementary school age are free of charge if using existing bed.
Children sharing a bed are limited to 1 child per 1 adult. Any additional children will be charged.
Up to 1 child can sleep with a regular bed, excluding extra beds.
In addition, we accept children's bed-sharing for reservations of 2 adults or more, so if you are using 1 adult and 1 child, please make a reservation for 2 adults.
Junior high school students and older will be charged the regular rate.
Crib are available free of charge. The number is limited, so please let us know when you make a reservation.
For safety reasons, use is limited to children under the age of 1 who cannot hold onto their feet.
Please contact the hotel directly for available rooms. (There are some rooms where Crib cannot be installed.)
Please refrain from bathing alone with children. Please make sure they are accompanied by a guardian.
In addition, for public health reasons, we will not allow children wearing diapers to enter the facility.
About Facilities and Services
The hotel does not have its own parking lot. We will guide you to parking lots with preferential rates in the vicinity of the hotel.
[Hotel staying guests]
You may receive a preferential coupon for the nearby parking lot (Ayasugi Parking Lot) at the front desk.
The parking fee is JPY1,500 and valid from 3:00 p.m. to 11:00 a.m. the next day.Ayasugi Parking Lot: 1-15-22 Tenjin, Chuo-ku, Fukuoka 810-0001
*Please pick up your complimentary ticket at the front desk.
*For excess parking, please pay the standard fee set by the parking lot.
*You cannot enter or exit the warehouse from 23:00 to 7:00 the next morning as it is closed.
*Payment can only be made in cash at the exit checkout counter.
*Large vehicles and high-height vehicles cannot be accommodated. (Vehicle restrictions: vehicle length 5m, vehicle height 2.1m, vehicle width 1.8m)[Customers using the restaurant]
Parking information
There is no preferential rate.
All rooms are about 90 cm.
I prepared it. Only available inside the hotel.
Guide dogs are allowed.
There is no curfew.
However, the automatic door at the hotel entrance will be locked from 1:00 to 6:00, so please hold your room card key next to the entrance or let us know by intercom.
There is a Family Mart about 1 minute on foot from the hotel.
You can use the large communal bath, sauna, after-bath lounge, and rooftop garden. Please refrain from using other facilities in pajamas and Slippers.
Unfortunately we don't have any.
Breakfast can be delivered to your room in a "morning box" (reservation required by 19:00 the day before). Please see the breakfast page for details.
Unfortunately we don't have any.
Not available.
For security reasons, we do not allow anyone other than hotel guests to use the guest room floors. We will also refuse entry of masseurs who have arranged themselves.
We do not accept reservations or charters for CANVAS LOUNGE.
Foreign customers use it as a restaurant.
Some seats have power Outlets.