FAQFAQ
FAQFAQ
The hotel does not have its own parking lot. Please use nearby coin parking.
Please note that there are no partnerships or discounts. Please note.
Unfortunately we don't have any.
There is no child fare setting.
Children under elementary school age are free of charge if using existing bed.
Children sharing a bed are limited to 1 child per 1 adult. Any additional children will be charged. Also, up to 2 children per room can sleep together.
Junior high school students and older will be charged the regular rate.
Check-in is from 15:00 and check-out is by 11:00.
*May vary depending on the Accommodation Plan you use, so please check when making a reservation.
- Unfortunately we don't have any.
About Stay
Check-in is from 15:00 and check-out is by 11:00.
*May vary depending on the Accommodation Plan you use, so please check when making a reservation.
Use before check-in time will be charged as follows.
A. Check-in before 11:00
An additional charge for the previous night will be charged. A Reservations of the previous day is required.
B. Check-in from 11:00 to 15:00
An additional charge of JPY1,000 (including consumption tax and service charge) will be charged per hour per room.* We may not be able to meet your request depending on the operating conditions on the day before and on the day. Please note.
Extension of check-out time will be charged as follows.
A. Check-out from 11:00 to 18:00
An additional charge of JPY1,000 (including consumption tax and service charge) will be charged per hour per room.
B. Check-out after 18:00
An additional charge for the first night will be charged.*We may not be able to meet your request depending on the operating conditions on the day and the next day. Please note.
*Please inquire with the staff at check-in for details on fees and availability.
Waitlists are not accepted.
Please contact us for the latest availability.
We will charge the following cancellation fee.
-8 days before...Not required
7-2 days before: 40% of the accommodation fee
The day before…80% of the accommodation fee
On the day: 100% of the accommodation fee
No show...100% of the accommodation fee*The above does not apply to group bookings, travel agencies, or other agents.
In addition, it may differ depending on the Accommodation Plan, so please check at the time of reservation.
If you would like a room with a view, please let us know when you arrive.
Please note that we cannot guarantee reservations in advance.
All rooms are non smoking.
If you wish to smoke, please use the smoking space located on the 1st floor.
- In both Standard Twin and Deluxe Twin rooms, the beds are placed next to each other.
Not available.
Depending on the availability on the day and the type of room booked, it may be possible to prepare adjacent rooms, so please let us know when you make a reservation.
- We have 1 room. Please make a reservation by phone.
+81-78-391-1110 (representative)
- Windows cannot be opened.
The televisions in guest rooms are compatible with some flat-rate paid distribution services.
If you have an account for each service, you can enjoy Netflix, prime video, Hulu, U-NEXT, etc.
- Parental consent is required for minors staying alone.
Please download the consent form below, fill it out, sign it, and present it at check-in.
> Parental/Guardian's Consent Form for Minors
About Payment
You can use the following credit cards and two-dimensional barcode payment.
<credit card>
American Express/VISA/DC/Diners/JCB/Master/UFJ/Nicos/Union Pay＜二次元バーコード決済＞
PayPay／楽天Pay／d払い／au PAY／メルペイ／WeChat Pay／Alipay
The following gift certificates are available.
JCB gift card/Mitsubishi Estate Group common gift card/ Royal Park Hotels gift certificate
No deposit is required, and room charges must be paid at check-in.
Please note that the usage fee for the facilities in the hotel cannot be charged to the room, so we ask that you pay each time.
We accept bank transfer, payment upon arrival (cash or credit card), and online credit card payment.
If you wish to pay in advance, please contact the Reservations so that we can confirm the payment range and payment date.
About Luggage
Please write the name of the guest and the Check-in the slip and send it to the address below. Please send your luggage after making a reservation.
Please note that we cannot accept refrigerated or frozen items.
If you arrive early on the day, we can keep your luggage even before check-in. Please feel free to ask the front staff.
In addition, even after check-out, we will keep it only for the same day. Please be sure to bring your passport and other valuables with you.
- Please contact us by phone at +81-78-391-1110 (representative).
- We accept delivery by Yamato Transport.
About Children
There is no child fare setting.
Children under elementary school age are free of charge if using existing bed.
Children sharing a bed are limited to 1 child per 1 adult. Any additional children will be charged. Also, up to 2 children per room can sleep together.
Junior high school students and older will be charged the regular rate.
Crib are available free of charge. The number is limited, so please let us know when you make a reservation.
For safety reasons, use is limited to children under the age of 1 who cannot hold onto their feet.
Please contact the hotel directly for available rooms. (There are some rooms where Crib cannot be installed.)
About Facilities and Services
The hotel does not have its own parking lot. Please use nearby coin parking.
Please note that there are no partnerships or discounts. Please note.
- Standard room entrances are about 80cm, Universal room entrances are about 85cm.
- I prepared it. Only available inside the hotel.
- Guide dogs are allowed.
There is no curfew.
However, the automatic door at the hotel entrance will be locked from 1:00 to 6:00, so please hold your room card key next to the entrance or let us know by intercom.
- There is a Family Mart about 1 minute on foot from the hotel.
- Please refrain from wearing sleepwears and slippers in the facilities.
- Unfortunately we don't have any.
- Unfortunately we don't have any.
Not available.
For security reasons, we do not allow anyone other than hotel guests to use the guest room floors. Massage therapists who have arranged themselves will not be allowed to enter the building.
- It is not possible to reserve a seat or the whole CANVAS LOUNGE.
Non-staying guests are also welcome to use the bar. One drink order is required.
Available Hours
(Cafe & Bar Time 11:00 - 24:00 (L.O. 23:00)
- Each table has a power Outlets.