FAQFAQ

  • Check-in is from 15:00 and check-out is by 11:00.
    *May vary depending on Accommodation Plan you use, so please check when making a reservation.
  • お車にてお越しのお客様には、中日ビル地下の公共駐車場をご案内しております。
    下記のご留意事項をお読みいただき、ご了承のうえご利用くださいますようお願いいたします。

    ホテルご宿泊のお客様
    優待料金として、1泊1,800円(消費税込)にてご提供しております。駐車券はご到着時に必ず駐車券をフロントにご提示ください。

    レストランご利用のお客様
    車1台につき5,000円(消費税・サービス料込)以上のご利用で1時間無料、20,000円(消費税・サービス料込)以上のご利用で2時間無料となります。
    駐車券は会計時に必ず各レストランにご提示ください(最大料金はございません)。

    ・駐車場の事前予約は出来ません。先着順でのご案内となります。
    ・中日ビルの混雑状況により、満車のためご利用いただけない場合もございます。
    ・駐車場の入出庫可能時間は7:00~24:00です。上記時間以外の入出庫時はホテルまでご連絡下さい。
    ・駐車可能な車両は、全長5,000mm×全幅2,000mm×全高2,300mm以内となります。
    ・ホテル直通のエレベーター入口はB3FにございますのでB3Fスペースに駐車いただくとご移動がスムーズです。
    ・フロントにて宿泊ご優待の手続きをされた後、ご滞在中に再度出入庫された場合は改めて手続きが必要です。必ずフロントにお立ち寄りいただき駐車券をご提示下さい。
    ・宿泊ご優待の駐車可能時間は入庫より24時間です。以降は通常料金が発生いたします。

    *優待料金でご利用頂ける駐車場
    宿泊のお客様には、「アートパーク東海駐車場」20時間利用券をフロントにて2,000円で販売します。

  • If you arrive early on the day, we can keep your luggage even before check-in. Please feel free to ask the staff at the front desk.
    In addition, even after check-out, we will keep it only for the same day. Please be sure to bring your passport and other valuables with you. Frozen and refrigerated items cannot be stored.

  • There is no child fare setting.
    Children under elementary school age are free of charge if using existing bed.
    Children sharing a bed are limited to 1 child per 1 adult. Any additional children will be charged.
    Up to 1 child can sleep with a regular bed, excluding extra beds.
    Junior high school students and older will be charged the regular rate.
  • Not available at this time.

ABOUT
STAY
About Stay

  • Check-in is from 15:00 and check-out is by 11:00.
    *May vary depending on Accommodation Plan you use, so please check when making a reservation.
  • If the room must be ready at the desired check-in time, the room will be reserved from the previous day, so as a general rule, an additional charge for one night will be charged.
    For this reason, it may not be available depending on the operating status of the previous day. Please contact the hotel for details.
  • Extension of check-out time will be charged as follows.

    A.Check out from 11:00 to 18:00
    Standard floor: An additional charge of 2,000 yen (tax and service charge included) will be applied per room per hour.
    Premium floor: Varies depending on room type.
    B. Check-out after 18:00
    An additional fee for one night will be charged on the day of your stay.

    *We may not be able to meet your request depending on the operating conditions on the day and the next day. Please note.
    *Please inquire with the staff at check-in for details on fees and availability.

  • Waitlists are not accepted.
    Please contact us for the latest availability.
  • We will charge the following cancellation fee.

    ~8 days before...Not required
    7-2 days before: 40% of the accommodation fee
    The day before…80% of the accommodation fee
    On the day: 100% of the accommodation fee
    No show...100% of the accommodation fee

    *The above does not apply to group bookings, travel agencies, or other agents.
    In addition, it may differ depending on the Accommodation Plan, so please check at the time of reservation.

  • If you would like a room with a view, please let us know when you arrive. Please note that we cannot guarantee reservations in advance.
  • All rooms are non smoking.
    If you wish to smoke, please use the smoking area on the 24th floor.
  • Except for some rooms, these are Hollywood Twin beds with two adjacent beds.
    If you wish, please enter it in Remarks section when making a reservation.
  • Not available.
    Depending on the availability of the room on the day and the type of room booked, it may be possible to prepare next to each other, so please let us know when you make a reservation.
  • There are 5 rooms. Please make a reservation by phone.
    052-269-1118 (Representative)
  • The TV in the guest room supports some flat-rate paid distribution services.
    If you have an account for each service, you can enjoy Netflix, prime video, Hulu, U-NEXT, etc.
    You can also watch YouTube and AbemaTV for free.
  • Windows cannot be opened.
  • Parental consent is required for minors staying alone.
    Please download the consent form below, fill it out, sign it, and present it at check-in.
    > Parental/Guardian's Consent Form for Minors

ABOUT
PAYMENT
About Payment

  • You can use the following credit cards and two-dimensional barcode payment.

    <credit card>
    American Express/VISA/DC/Diners/JCB/Master/UFJ/Nicos/Union Pay

    <Two-dimensional barcode payment>
    au PAY/WeChat Pay/Alipay

  • The following gift certificates are available.
    JCB gift card/Mitsubishi Estate Group common gift card/ Royal Park Hotels gift certificate
  • No deposit is required, and room charges must be paid at check-in.
  • We accept bank transfer, payment upon arrival (cash or credit card), and online credit card payment.
    If you wish to pay in advance, please contact Reservations so that we can confirm the payment range and payment date.

ABOUT
LUGGAGES
About Luggage

  • Please write the name of the guest and Check-in on the slip and send it to the address below. Please send your luggage after making a reservation. Please note that we cannot accept refrigerated/frozen products or cash on delivery.

    〒460-0008 Nagoya City Naka Ward Sakae 4-1-1 Chunichi Building 24F
    The Royal Park Hotel Iconic Nagoya
    To: Front desk (Guest name + Check in date)
    Phone number: 052-269-1118

  • If you arrive early on the day, we can keep your luggage even before check-in. Please feel free to ask the staff at the front desk.
    In addition, even after check-out, we will keep it only for the same day. Please be sure to bring your passport and other valuables with you. Frozen and refrigerated items cannot be stored.

  • Please contact 052-269-1118 (representative) by phone.
  • We accept delivery by Yu-Pack and Yamato Transport.

ABOUT
KIDS
About Children

  • There is no child fare setting.
    Children under elementary school age are free of charge if using existing bed.
    Children sharing a bed are limited to 1 child per 1 adult. Any additional children will be charged.
    Up to 1 child can sleep with a regular bed, excluding extra beds.
    Junior high school students and older will be charged the regular rate.
  • Crib will be provided free of charge. The number is limited, so please let us know when making your reservation.
    For safety reasons, this service is limited to children under 1 year old and unable to stand up.
    Please contact the hotel directly for available rooms. (There are some rooms where Crib cannot be installed.)

ABOUT
RESTAURANT
About the restaurant

  • Although it is not a reservation system, we recommend making a reservation as it may be crowded on weekends.
    Please note that we do not accept reservations for breakfast, so please visit us directly.
  • Please be smart casual. Please refrain from wearing extremely light clothing or Sleepwear.
  • We do not accept reservations for private use.
    For after-parties and parties, please contact the restaurant.

ABOUT
FACILITIES
About Facilities and Services

  • お車にてお越しのお客様には、中日ビル地下の公共駐車場をご案内しております。
    下記のご留意事項をお読みいただき、ご了承のうえご利用くださいますようお願いいたします。

    ホテルご宿泊のお客様
    優待料金として、1泊1,800円(消費税込)にてご提供しております。駐車券はご到着時に必ず駐車券をフロントにご提示ください。

    レストランご利用のお客様
    車1台につき5,000円(消費税・サービス料込)以上のご利用で1時間無料、20,000円(消費税・サービス料込)以上のご利用で2時間無料となります。
    駐車券は会計時に必ず各レストランにご提示ください(最大料金はございません)。

    ・駐車場の事前予約は出来ません。先着順でのご案内となります。
    ・中日ビルの混雑状況により、満車のためご利用いただけない場合もございます。
    ・駐車場の入出庫可能時間は7:00~24:00です。上記時間以外の入出庫時はホテルまでご連絡下さい。
    ・駐車可能な車両は、全長5,000mm×全幅2,000mm×全高2,300mm以内となります。
    ・ホテル直通のエレベーター入口はB3FにございますのでB3Fスペースに駐車いただくとご移動がスムーズです。
    ・フロントにて宿泊ご優待の手続きをされた後、ご滞在中に再度出入庫された場合は改めて手続きが必要です。必ずフロントにお立ち寄りいただき駐車券をご提示下さい。
    ・宿泊ご優待の駐車可能時間は入庫より24時間です。以降は通常料金が発生いたします。

    *優待料金でご利用頂ける駐車場
    宿泊のお客様には、「アートパーク東海駐車場」20時間利用券をフロントにて2,000円で販売します。

  • All rooms are about 90 cm.
  • I prepared it. Only available inside the hotel.
  • Guide dogs are allowed.
  • There is no curfew.
    However, the automatic door at the hotel entrance will be locked from 1:00 to 5:00, so please hold your room card key next to the entrance or notify us over the intercom.
  • B1Fにファミリーマート、ホテルから徒歩約3分の場所にセブンイレブン、ローソンがございます。
  • You can use the sauna, but please refrain from wearing pajamas and Slippers in other facilities.
  • Not available at this time.
  • We offer cleaning, dry cleaning, and press laundry services (charges apply).
    Please fill out the laundry slip provided in your room and drop it off.
    If you keep your items until 9:00, we will deliver them the same day at 16:00.
  • Not available at this time.
Reservation