FAQFAQ

  • Check-in is from 15:00 and check-out is by 11:00.
    *May vary depending on Accommodation Plan you use, so please check when making a reservation.
  • For guests arriving by car, we will direct you to the public parking lot in the basement of the Chunichi Building.
    Please read the following points of caution and agree to them before using the service.

    Hotel guests
    We offer a preferential rate of 1,800 yen (tax included) per night. Please be sure to present your parking ticket at the front desk upon arrival.

    Restaurant customers
    For purchases of 5,000 yen or more (including consumption tax and service charges) per car, you will receive 1 hour free of charge, and for purchases of 20,000 yen or more (including consumption tax and service charges), you will receive 2 hours free of charge.
    Please be sure to present your parking ticket at each restaurant when paying (there is no maximum fee).

    ・Parking spaces cannot be reserved in advance. Parking spaces are available on a first-come, first-served basis.
    ・Depending on how busy the Chunichi Building is, the parking lot may be full and you may not be able to use it.
    ・The parking lot is open from 7:00 to 24:00. Please contact the hotel if you wish to enter or exit the parking lot outside of these hours.
    ・Vehicles that can be parked must be within 5,000mm in length, 2,000mm in width, and 2,300mm in height.
    ・The elevator entrance that goes directly to the hotel is on B3F, so parking in a space on B3F will make movement easier.
    ・If you enter and exit the parking lot again during your stay after completing the accommodation discount procedure at the front desk, you will need to complete the procedure again. Please be sure to stop by the front desk and present your parking ticket.
    ・The parking period for hotel guests is 24 hours from the time of entry. After that, regular parking fees will apply.

    * Parking available at preferential rates
    For guests staying overnight, "Art Park Tokai Parking Lot" 20-hour passes are sold at the front desk for 2,000 yen.

  • If you arrive early on the day, we can keep your luggage even before check-in. Please feel free to ask the staff at the front desk.
    In addition, even after check-out, we will keep it only for the same day. Please be sure to bring your passport and other valuables with you. Frozen and refrigerated items cannot be stored.

  • There is no child fare setting.
    Children under elementary school age are free of charge if using existing bed.
    Children sharing a bed are limited to 1 child per 1 adult. Any additional children will be charged.
    Up to 1 child can sleep with a regular bed, excluding extra beds.
    Junior high school students and older will be charged the regular rate.
  • Not available at this time.

ABOUT
STAY
About Stay

  • Check-in is from 15:00 and check-out is by 11:00.
    *May vary depending on Accommodation Plan you use, so please check when making a reservation.
  • If the room must be ready at the desired check-in time, the room will be reserved from the previous day, so as a general rule, an additional charge for one night will be charged.
    For this reason, it may not be available depending on the operating status of the previous day. Please contact the hotel for details.
  • Extension of check-out time will be charged as follows.

    A.Check out from 11:00 to 18:00
    Standard floor: An additional charge of 2,000 yen (tax and service charge included) will be applied per room per hour.
    Premium floor: Varies depending on room type.
    B. Check-out after 18:00
    An additional fee for one night will be charged on the day of your stay.

    *We may not be able to meet your request depending on the operating conditions on the day and the next day. Please note.
    *Please inquire with the staff at check-in for details on fees and availability.

  • Waitlists are not accepted.
    Please contact us for the latest availability.
  • We will charge the following cancellation fee.

    ~8 days before...Not required
    7-2 days before: 40% of the accommodation fee
    The day before…80% of the accommodation fee
    On the day: 100% of the accommodation fee
    No show...100% of the accommodation fee

    *The above does not apply to group bookings, travel agencies, or other agents.
    In addition, it may differ depending on the Accommodation Plan, so please check at the time of reservation.

  • If you would like a room with a view, please let us know when you arrive. Please note that we cannot guarantee reservations in advance.
  • All rooms are non smoking.
    If you wish to smoke, please use the smoking area on the 24th floor.
  • Not available.
    Depending on the availability of the room on the day and the type of room booked, it may be possible to prepare next to each other, so please let us know when you make a reservation.
  • There are 5 rooms. Please make a reservation by phone.
    052-269-1118 (Representative)
  • The TV in the guest room supports some flat-rate paid distribution services.
    If you have an account for each service, you can enjoy Netflix, prime video, Hulu, U-NEXT, etc.
    You can also watch YouTube and AbemaTV for free.
  • Windows cannot be opened.
  • Parental consent is required for minors staying alone.
    Please download the consent form below, fill it out, sign it, and present it at check-in.
    > Parental/Guardian's Consent Form for Minors

ABOUT
PAYMENT
About Payment

  • You can use the following credit cards and two-dimensional barcode payment.

    <credit card>
    American Express/VISA/DC/Diners/JCB/Master/UFJ/Nicos/Union Pay

    <2D barcode payment>
    PayPay / Rakuten Pay / dPayment / au PAY / Merpay / WeChat Pay / Alipay

  • The following gift certificates are available.
    JCB gift card/Mitsubishi Estate Group common gift card/ Royal Park Hotels gift certificate
  • No deposit is required, and room charges must be paid at check-in.
  • We accept bank transfer, payment upon arrival (cash or credit card), and online credit card payment.
    If you wish to pay in advance, please contact Reservations so that we can confirm the payment range and payment date.

ABOUT
LUGGAGES
About Luggage

  • Please write the name of the guest and Check-in on the slip and send it to the address below. Please send your luggage after making a reservation. Please note that we cannot accept refrigerated/frozen products or cash on delivery.

    〒460-0008 Nagoya City Naka Ward Sakae 4-1-1 Chunichi Building 24F
    The Royal Park Hotel Iconic Nagoya
    To: Front desk (Guest name + Check in date)
    Phone number: 052-269-1118

  • If you arrive early on the day, we can keep your luggage even before check-in. Please feel free to ask the staff at the front desk.
    In addition, even after check-out, we will keep it only for the same day. Please be sure to bring your passport and other valuables with you. Frozen and refrigerated items cannot be stored.

  • Please contact 052-269-1118 (representative) by phone.
  • We accept delivery by Yu-Pack and Yamato Transport.

ABOUT
KIDS
About Children

  • There is no child fare setting.
    Children under elementary school age are free of charge if using existing bed.
    Children sharing a bed are limited to 1 child per 1 adult. Any additional children will be charged.
    Up to 1 child can sleep with a regular bed, excluding extra beds.
    Junior high school students and older will be charged the regular rate.
  • Crib will be provided free of charge. The number is limited, so please let us know when making your reservation.
    For safety reasons, this service is limited to children under 1 year old and unable to stand up.
    Please contact the hotel directly for available rooms. (There are some rooms where Crib cannot be installed.)

ABOUT
RESTAURANT
About the restaurant

  • Although it is not a reservation system, we recommend making a reservation as it may be crowded on weekends.
    Please note that we do not accept reservations for breakfast, so please visit us directly.
  • Please be smart casual. Please refrain from wearing extremely light clothing or Sleepwear.
  • We do not accept reservations for private use.
    For after-parties and parties, please contact the restaurant.

ABOUT
FACILITIES
About Facilities and Services

  • For guests arriving by car, we will direct you to the public parking lot in the basement of the Chunichi Building.
    Please read the following points of caution and agree to them before using the service.

    Hotel guests
    We offer a preferential rate of 1,800 yen (tax included) per night. Please be sure to present your parking ticket at the front desk upon arrival.

    Restaurant customers
    For purchases of 5,000 yen or more (including consumption tax and service charges) per car, you will receive 1 hour free of charge, and for purchases of 20,000 yen or more (including consumption tax and service charges), you will receive 2 hours free of charge.
    Please be sure to present your parking ticket at each restaurant when paying (there is no maximum fee).

    ・Parking spaces cannot be reserved in advance. Parking spaces are available on a first-come, first-served basis.
    ・Depending on how busy the Chunichi Building is, the parking lot may be full and you may not be able to use it.
    ・The parking lot is open from 7:00 to 24:00. Please contact the hotel if you wish to enter or exit the parking lot outside of these hours.
    ・Vehicles that can be parked must be within 5,000mm in length, 2,000mm in width, and 2,300mm in height.
    ・The elevator entrance that goes directly to the hotel is on B3F, so parking in a space on B3F will make movement easier.
    ・If you enter and exit the parking lot again during your stay after completing the accommodation discount procedure at the front desk, you will need to complete the procedure again. Please be sure to stop by the front desk and present your parking ticket.
    ・The parking period for hotel guests is 24 hours from the time of entry. After that, regular parking fees will apply.

    * Parking available at preferential rates
    For guests staying overnight, "Art Park Tokai Parking Lot" 20-hour passes are sold at the front desk for 2,000 yen.

  • All rooms are about 90 cm.
  • I prepared it. Only available inside the hotel.
  • Guide dogs are allowed.
  • There is no curfew.
    However, the automatic door at the hotel entrance will be locked from 1:00 to 5:00, so please hold your room card key next to the entrance or notify us over the intercom.
  • There is a Family Mart on the B1F, and a 7-Eleven and Lawson about a 3-minute walk from the hotel.
  • You can use the sauna, but please refrain from wearing pajamas and Slippers in other facilities.
  • Not available at this time.
  • We offer cleaning, dry cleaning, and press laundry services (charges apply).
    Please fill out the laundry slip provided in your room and drop it off.
    If you keep your items until 9:00, we will deliver them the same day at 16:00.
  • Not available at this time.
Reservation