FAQFAQ

  • Check-in is from 15:00 and check-out is by 11:00.
    *May vary depending on Accommodation Plan you use, so please check when making a reservation.
  • For customers arriving by car, please use the hotel's underground public parking lot (9 hotel priority slots). Advance reservations are not accepted.

    Hotel guests
    We are offering a preferential rate of 150 yen (tax included) per hour. Please be sure to present your parking ticket at the front desk upon arrival as you will need to process the benefits (there is no maximum charge).

    Customers using the restaurant
    If you spend more than 5,000 yen (including consumption tax and service charge) per car, we offer a preferential rate of 150 yen (including consumption tax) per hour.
    Please be sure to present your parking ticket at the front desk upon arrival as you will need to process the benefits (there is no maximum charge).

    *For other inquiries about parking lots, please contact the parking lot management office.
    TEL 06-4963-3320

  • If you arrive early on the day, we can keep your luggage even before check-in. Please feel free to ask the staff at the front desk.
    In addition, even after check-out, we will keep it only for the same day. Please be sure to bring your passport and other valuables with you. Frozen and refrigerated items cannot be stored.
  • There is no child fare setting.
    Children under elementary school age are free of charge if using existing bed.
    Children sharing a bed are limited to 1 child per 1 adult. Any additional children will be charged.
    Also, up to 2 children per room can sleep together.
    Junior high school students and older will be charged the regular rate.
  • Not available.

ABOUT
STAY
About Stay

  • Check-in is from 15:00 and check-out is by 11:00.
    *May vary depending on Accommodation Plan you use, so please check when making a reservation.
  • If the room must be ready at the desired check-in time, the room will be reserved from the previous day, so as a general rule, an additional charge for one night will be charged.
    For this reason, it may not be available depending on the operating status of the previous day. Please contact the hotel for details.
  • Extension of check-out time will be charged as follows.

    A. Check-out from 11:00 to 18:00
    An additional charge of 2,000 yen (including consumption tax and service charge) will be charged per hour per room.
    B. Check-out after 18:00
    An additional charge for the first night will be charged.

    *We may not be able to meet your request depending on the operating conditions on the day and the next day. Please note.
    *Please inquire with the staff at check-in for details on fees and availability.

  • Waitlists are not accepted.
    Please contact us for the latest availability.
  • We will charge the following cancellation fee.

    ~8 days before...Not required
    7-2 days before: 40% of the accommodation fee
    The day before…80% of the accommodation fee
    On the day: 100% of the accommodation fee
    No show...100% of the accommodation fee

    *The above does not apply to group bookings, travel agencies, or other agents.
    In addition, it may differ depending on the Accommodation Plan, so please check at the time of reservation.

  • If you would like a room with a view, please let us know when you arrive. Please note that we cannot guarantee reservations in advance.
  • All rooms are non smoking.
    If you wish to smoke, please use the smoking space on the 15th floor. On the 25th floor, there is also a smoking space exclusively for guests on the executive floor.
  • Available in some rooms.
    However, the number of rooms is limited, so please check when making a reservation.
  • We have 1 room. Please make a reservation by phone.
    06-4707-1111 (representative)
  • The televisions in guest rooms are compatible with some flat-rate paid distribution services.
    If you have an account for each service, you can enjoy Netflix, prime video, hulu, U-NEXT, and Apple TV. You can also watch YouTube and AbemaTV for free.
  • Windows cannot be opened.
  • Parental consent is required for minors staying alone.
    Please download the consent form below, fill it out, sign it, and present it at check-in.
    > Parental/Guardian's Consent Form for Minors

ABOUT
PAYMENT
About Payment

  • You can use the following credit cards and two-dimensional barcode payment.

    <credit card>
    American Express/VISA/DC/Diners/JCB/Master/UFJ/Nicos/Union Pay

    <二次元バーコード決済>
    PayPay/楽天Pay/d払い/au PAY/メルペイ/WeChat Pay/Alipay

  • The following gift certificates are available.
    JCB gift card/Mitsubishi Estate Group common gift card/ Royal Park Hotels gift certificate
  • No deposit is required, and room charges must be paid at check-in.
    In addition to the room charge, if there is an additional charge for using the hotel facilities, etc., please make the payment at the time of check-out.
  • We accept bank transfer, payment upon arrival (cash or credit card), and online credit card payment.
    If you wish to pay in advance, please contact Reservations so that we can confirm the payment range and payment date.

ABOUT
LUGGAGES
About Luggage

  • Please write the name of the guest and Check-in on the slip and send it to the address below. Please send your luggage after making a reservation. Please note that we cannot accept refrigerated/frozen products or cash on delivery.

    To: Front desk (Guest name + Check in date)
    The Royal Park Hotel Iconic Osaka Midosuji
    Obic Midosuji Building, 4-2-3 Hiranocho, Chuo-ku, Osaka 541-0046
    TEL +81-6-4707-1111

  • If you arrive early on the day, we can keep your luggage even before check-in. Please feel free to ask the staff at the front desk.
    In addition, even after check-out, we will keep it only for the same day. Please be sure to bring your passport and other valuables with you. Frozen and refrigerated items cannot be stored.
  • Please contact us by phone at 06-4707-1111 (representative).
  • We accept delivery by Yamato Transport.

ABOUT
KIDS
About Children

  • There is no child fare setting.
    Children under elementary school age are free of charge if using existing bed.
    Children sharing a bed are limited to 1 child per 1 adult. Any additional children will be charged.
    Up to 1 child can sleep with a regular bed, excluding extra beds.
    Junior high school students and older will be charged the regular rate.
  • Crib are available free of charge. The number is limited, so please let us know when you make a reservation.
    For safety reasons, use is limited to children under the age of 1 who cannot hold onto their feet.
    Please inquire about available rooms. (There are some rooms where Crib cannot be installed.)

ABOUT
RESTAURANT
About the restaurant

  • Although it is not a reservation system, we recommend making a reservation as it may be crowded on weekends.
    Please note that we do not accept reservations for breakfast, so please visit us directly.
  • Please be smart casual. Please refrain from wearing extremely light clothing or Sleepwear.
  • Available. Please contact the restaurant.

ABOUT
FACILITIES
About Facilities and Services

  • For customers arriving by car, please use the hotel's underground public parking lot (9 hotel priority slots). Advance reservations are not accepted.

    Hotel guests
    We are offering a preferential rate of 150 yen (tax included) per hour. Please be sure to present your parking ticket at the front desk upon arrival as you will need to process the benefits (there is no maximum charge).

    Customers using the restaurant
    If you spend more than 5,000 yen (including consumption tax and service charge) per car, we offer a preferential rate of 150 yen (including consumption tax) per hour.
    Please be sure to present your parking ticket at the front desk upon arrival as you will need to process the benefits (there is no maximum charge).

    *For other inquiries about parking lots, please contact the parking lot management office.
    TEL 06-4963-3320

  • All room entrances are 85 cm.
  • I prepared it. Only available inside the hotel.
  • Guide dogs are allowed.
  • There is no curfew.
    However, from 1:00 to 5:00, the automatic door at the hotel entrance will be locked, so please hold your room card key over the hotel entrance (1F west or north side, hotel basement 1F) or let us know by intercom.
  • There is a 7-Eleven near the entrance on the west side of the hotel.
  • Please refrain from wearing sleepwears and slippers in the facilities.
  • Not available.
  • There is a laundry service (fees apply) for cleaning, dry cleaning, and pressing.
    Please fill out the laundry slip provided in your room and deposit it.
    If you leave it by 10:00, it will be delivered by 18:00 on the same day.
  • We offer in-room relaxation in your room. Details are available on the TV in your room.
Reservation