FAQFAQ

  • Check-in is from 15:00 and check-out is by 11:00.
    *May vary depending on Accommodation Plan you use, so please check when making a reservation.
  • Guests arriving by car can use the hotel's underground public parking lot. Advance reservations are not accepted.

    Hotel guests
    We offer a special rate of 100 yen per hour (including consumption tax). Please be sure to show your parking ticket to the front desk when you arrive, as you will need to complete the special treatment procedure.

    Customers using the restaurant
    <All Day Dining “Harmony” / Bar & Lounge “THE BAR”>
    Free for up to 2 hours with a purchase of 3,000 yen or more (consumption tax and service charge included). Extension is 200 yen (tax included) per 15 minutes.

    <Japanese cuisine "Oshiman Shinbashi Shiodome branch">
    For purchases of 3,000 yen or more (including consumption tax and service charges), it is free for up to 1 hour, and for purchases of 10,000 yen or more (including consumption tax and service charges), it is free for up to 2 hours.

    <Cafe “CHAYA Macrobiotics Shiodome>
    There is no preferential rate.

    Customers using the banquet hall
    Free for up to 3 hours. Extension is 200 yen (tax included) per 15 minutes.

    Customers using Meeting Room
    Free for up to 2 hours. Extension is 200 yen (tax included) per 15 minutes.

    car size that can be accommodated
    Length: 5.3m or less Width: 1.95m or less Height: 1.55 to 2.1m or less

    *For other inquiries about parking lots, please contact the parking lot management office.
    TEL 080-5781-5994

  • If you arrive early on the day, we can keep your luggage even before check-in. Please feel free to ask the staff at the front desk.
    In addition, even after check-out, we will keep it only for the same day. Please be sure to bring your passport and other valuables with you.
  • There is no child fare setting.
    Children under elementary school age are free of charge if using existing bed.
    Children sharing a bed are limited to 1 child per 1 adult. Any additional children will be charged.
    Junior high school students and older will be charged the regular rate.
  • Not available.

ABOUT
STAY
About Stay

  • Check-in is from 15:00 and check-out is by 11:00.
    *May vary depending on Accommodation Plan you use, so please check when making a reservation.
  • If the room must be ready at the desired check-in time, the room will be reserved from the previous day, so as a general rule, an additional charge for one night will be charged.
    For this reason, it may not be available depending on the operating status of the previous day. Please contact the hotel for details.
  • Extension of check-out time will be charged as follows.

    A. Check-out between 11:00 and 18:00
    An additional fee of 2,530 yen (incl. consumption tax and service charges) will be charged per room per hour.
    B. Check-out after 18:00
    An additional fee for one night will be charged on the day of your stay.

    *We may not be able to meet your request depending on the operating conditions on the day and the next day. Please note.
    *Please inquire with the staff at check-in for details on fees and availability.

  • Waitlists are not accepted.
    Please contact us for the latest availability.
  • We will charge the following cancellation fee.

    ~8 days before...Not required
    7-2 days before: 40% of the accommodation fee
    The day before…80% of the accommodation fee
    On the day: 100% of the accommodation fee
    No show...100% of the accommodation fee

    *The above does not apply to group bookings, travel agencies, or other agents.
    In addition, it may differ depending on the Accommodation Plan, so please check at the time of reservation.

  • If you would like a room with a view, please let us know when you arrive. Please note that we cannot guarantee reservations in advance.
  • All rooms are non smoking.
    If you wish to smoke, please use the smoking space on the 25th floor.
  • Hollywood Twin rooms have two adjacent beds.
    In some other rooms, it is possible to put two beds next to each other.
    If you wish, please enter it in Remarks column at the time of booking.
  • Not available.
  • We have 1 room. Please make a reservation by phone.
    03-6253-1177 (Reservations)
  • Not available.
  • Windows cannot be opened.
  • Parental consent is required for minors staying alone.
    Please download the consent form below, fill it out, sign it, and present it at check-in.
    > Parental/Guardian's Consent Form for Minors

ABOUT
PAYMENT
About Payment

  • You can use the following credit cards and two-dimensional barcode payment.

    <credit card>
    American Express/VISA/DC/Diners/JCB/Master/UFJ/Nicos/Union Pay

    <二次元バーコード決済>
    PayPay/楽天Pay/d払い/au PAY/メルペイ/WeChat Pay/Alipay

  • The following gift certificates are available.
    Mitsubishi UFJ NICOS gift card/JCB gift card/Mitsubishi Estate Group common gift card/ Royal Park Hotels gift certificate
  • Please ask our staff for details if you need it.
  • We accept bank transfer, payment upon arrival (cash or credit card), and online credit card payment.
    If you wish to pay in advance, please contact Reservations so that we can confirm the payment range and payment date.

ABOUT
LUGGAGE
About Luggage

  • Please write the name of the guest and Check-in on the slip and send it to the address below. Please send your luggage after making a reservation. Please note that we cannot accept refrigerated/frozen products or cash on delivery.

    To: Front desk (Guest name + Check in date)
    The Royal Park Hotel Iconic Tokyo Shiodome
    1-6-3 Higashi-Shimbashi, Minato-ku, Tokyo 105-8333
    TEL +81-3-6253-1111

  • If you arrive early on the day, we can keep your luggage even before check-in. Please feel free to ask the staff at the front desk.
    In addition, even after check-out, we will keep it only for the same day. Please be sure to bring your passport and other valuables with you.
  • Please contact us by phone at 03-6253-1111 (representative).
  • We accept delivery via Yamato Transport.
    Please note that we do not accept delivery of refrigerated or frozen items or delivery to Okinawa. note that.

ABOUT
KIDS
About Children

  • There is no child fare setting.
    Children under elementary school age are free of charge if using existing bed.
    Children sharing a bed are limited to 1 child per 1 adult. Any additional children will be charged.
    Up to 1 child can sleep with a regular bed, excluding extra beds.
    Junior high school students and older will be charged the regular rate.
  • Crib are available free of charge. The number is limited, so please let us know when you make a reservation.
    For safety reasons, use is limited to children under the age of 1 who cannot hold onto their feet.
    Please inquire about available rooms. (There are some rooms where Crib cannot be installed.)

ABOUT
RESTAURANTS
About the restaurant

  • Although it is not a reservation system, we recommend making a reservation as it may be crowded on weekends.
    Please note that we do not accept reservations for breakfast, so please visit us directly.
  • Please be smart casual. Please refrain from wearing extremely light clothing or Sleepwear.
  • Available. Please contact the restaurant.

ABOUT
FACILITIES
About Facilities and Services

  • Guests arriving by car can use the hotel's underground public parking lot. Advance reservations are not accepted.

    Hotel guests
    We offer a special rate of 100 yen per hour (including consumption tax). Please be sure to show your parking ticket to the front desk when you arrive, as you will need to complete the special treatment procedure.

    Customers using the restaurant
    <All Day Dining “Harmony” / Bar & Lounge “THE BAR”>
    Free for up to 2 hours with a purchase of 3,000 yen or more (consumption tax and service charge included). Extension is 200 yen (tax included) per 15 minutes.

    <Japanese cuisine "Oshiman Shinbashi Shiodome branch">
    For purchases of 3,000 yen or more (including consumption tax and service charges), it is free for up to 1 hour, and for purchases of 10,000 yen or more (including consumption tax and service charges), it is free for up to 2 hours.

    <Cafe “CHAYA Macrobiotics Shiodome>
    There is no preferential rate.

    Customers using the banquet hall
    Free for up to 3 hours. Extension is 200 yen (tax included) per 15 minutes.

    Customers using Meeting Room
    Free for up to 2 hours. Extension is 200 yen (tax included) per 15 minutes.

    car size that can be accommodated
    Length: 5.3m or less Width: 1.95m or less Height: 1.55 to 2.1m or less

    *For other inquiries about parking lots, please contact the parking lot management office.
    TEL 080-5781-5994

  • All room entrances are 85 cm.
  • I prepared it. Only available inside the hotel.
  • Guide dogs are allowed.
  • There is no curfew.
  • There is a Family Mart on the 2nd basement floor.
  • Please refrain from wearing sleepwears and slippers in the facilities.
  • Not available.
  • There is a laundry service (fees apply) for cleaning, dry cleaning, and pressing.
    Please fill out the laundry slip provided in your room and contact the room attendant.
  • We have a body care service. If you wish, please contact the front desk by phone in your room.
Reservation