Social Media Policy/Terms of Use

Mitsubishi Estate Group Social Media Policy

Mitsubishi Estate Group Social Media Policy

Mitsubishi Estate Hotels & Resorts Co., Ltd. Social Media Service Terms of Use

1. These Terms of Use apply to the use of social media services by the Mitsubishi Estate Group (MitsubishiEstate Co., Ltd., and other companies of the Mitsubishi Estate Group, hereinafter collectively referred to as the"Group") and the hotels that use the Company's trademark with the Company's permission (together withhotels managed and operated by the Company, hereinafter collectively referred to as "Royal Park Hotels"). Thefollowing sets forth rules for the use of social media service accounts (hereinafter referred to as the "Services")by users (hereinafter referred to as "Users").

2. When using the Services, Users shall not engage in any of the following acts (including behavior that may lead to such acts):
(1) Infringing on the rights or interests of the Group, other Users, or any third party
(2) Defaming, slandering, or insulting the Group, other Users, or other third parties, harming their reputation, credit, or privacy (including disclosing information that may lead to personal identification, such as the e-mail addresses, telephone numbers, or addresses of Company staff, other Users, or other third parties), or obstructing their business
(3) Violating the Public Offices Election Act
(4) Soliciting membership in religious or other groups or organizations
(5) Soliciting investments, donations, funding, or the purchase of goods or services
(6) Introducing other websites that the Company deems inappropriate or soliciting Users to visit such websites, or using comments, replies, chats, etc., on the Service as places to download content
(7) Appropriating information obtained through the Service for commercial purposes
(8) Sending harmful programs or files, such as viruses that interfere with the normal functioning of computer software or hardware, to the Company, other Users, or other third parties through use of the Service
(9) Posting information or content without legitimate authorization to post on the Service
(10) Interfering with the provision or use of the Service by the Group, other Users, or other third parties
(11) Accessing the Service by hacking or other illegal acts, or monitoring or duplicating all or part of the Service
(12) Committing other acts that violate the Terms of Use, public order and morals, laws and regulations, or penal laws or that the Company otherwise deems inappropriate

3. If a User of the Service violates the Terms of Use, the Company may delete the User's postings or restrict the User's use of the Service, and the User shall not object to such action.

4. If a User of the Service violates these Terms of Use or causes tangible or intangible damage to the Company, other Users, or other third parties in connection with use of the Service, the User shall compensate for such damage at the User's own responsibility and expense, and the Company shall not bear any responsibility or burden.

5. The Company does not guarantee or endorse the information provided by Users through the Service, and thus the Company shall not be liable for any damages incurred by Users as a result of trusting such information.

6. All copyrights to information posted by Users through the Service shall belong to the Company, and Users shall not exercise their moral rights with respect thereto. Users have no right to claim compensation for the attribution or waiver of such rights.

7. The Company may change the contents of the Terms of Use without obtaining the consent of the Users of the Service. In such cases, the revised Terms of Use shall take effect immediately upon publication of the revised Terms of Use on the Company's website or by other means, and Users of the Service shall thereafter be subject to the revised Terms of Use.

8. The Tokyo District Court shall have exclusive jurisdiction in the first instance over any disputes arising from the use of the Service or these Terms of Use.

Established on October 1, 2021
Mitsubishi Estate Hotels & Resorts Co., Ltd.
Operations Promotion Department