FAQFAQ

  • Check-in is from 15:00 and check-out is by 11:00.
    *May vary depending on Accommodation Plan you use, so please check when making a reservation.
  • The hotel does not have its own parking lot. Please use nearby coin parking.
    Please note that there are no partnerships or discounts. Please note.

  • If you arrive early on the day, we can keep your luggage even before check-in. Please feel free to ask the staff at the front desk.
    In addition, even after check-out, we will keep it only for the same day. Please be sure to bring your passport and other valuables with you. Frozen and refrigerated items cannot be stored.
  • There is no child fare setting.
    Children under elementary school age are free of charge if using existing bed.
    Children sharing a bed are limited to 1 child per 1 adult. Any additional children will be charged.
    Up to 1 child can sleep with a regular bed, excluding extra beds.
    Junior high school students and older will be charged the regular rate.
  • All rooms are non smoking.
    If you wish to smoke, please use the smoking space on the 2nd floor.

About Stay

  • Check-in is from 15:00 and check-out is by 11:00.
    *May vary depending on Accommodation Plan you use, so please check when making a reservation.
  • If the room must be ready at the desired check-in time, the room will be reserved from the previous day, so as a general rule, an additional charge for one night will be charged.
    For this reason, it may not be available depending on the operating status of the previous day. Please contact the hotel for details.

  • Extension of check-out time will be charged as follows.

    A. Check-out from 11:00 to 18:00
    An additional charge of 2,000 yen (including consumption tax and service charge) will be charged per hour per room.
    B. Check-out after 18:00
    An additional charge for the first night will be charged.

    *We may not be able to meet your request depending on the operating conditions on the day and the next day. Please note.
    *Please inquire with the staff at check-in for details on fees and availability.

  • Waitlists are not accepted.
    Please contact us for the latest availability.
  • We will charge the following cancellation fee.

    Up to 8 days before: Not required
    7 to 2 days before: 40% of accommodation fee
    The day before: 80% of the accommodation fee
    On the day: 100% of the accommodation fee
    No-show: 100% of accommodation fee

    *The above does not apply to group bookings, travel agencies, or other agents.
    In addition, it may differ depending on the Accommodation Plan, so please check at the time of reservation.

  • If you would like a room with a view, please let us know when you arrive. Please note that we cannot guarantee reservations in advance.
  • All rooms are non smoking.
    If you wish to smoke, please use the smoking space on the 2nd floor.
  • The twin room has two beds next to each other.
  • Not available.
    Depending on the availability of the room on the day and the type of room booked, it may be possible to prepare next to each other, so please let us know when you make a reservation.
  • We have 3 rooms. Please make a reservation by phone.
    03-3541-1116 (Representative)
  • The TV in the guest room supports some flat-rate paid distribution services.
    If you have an account for each service, you can enjoy Netflix, prime video, Hulu, U-NEXT, etc.
    You can also watch YouTube and AbemaTV for free.
  • Windows cannot be opened.
  • Parental consent is required for minors staying alone.
    Please download the consent form below, fill it out, sign it, and present it at check-in.
    > Parental/Guardian's Consent Form for Minors

About Payment

  • You can use the following credit cards and two-dimensional barcode payment.

    <credit card>
    American Express/VISA/DC/Diners/JCB/Master/UFJ/Nicos/Union Pay

    <二次元バーコード決済>
    楽天Pay/d払い/au PAY/メルペイ/WeChat Pay/Alipay

  • The following gift certificates are available.
    Mitsubishi UFJ NICOS gift card/JCB gift card/Mitsubishi Estate Group common gift card/ Royal Park Hotels gift certificate
  • We do not require a deposit, and you must pay for your room at check-in.
    Please note that fees for using the facilities within the hotel cannot be credited to your room, so please pay accordingly.
  • We accept bank transfer, payment upon arrival (cash or credit card), and online credit card payment.
    If you wish to pay in advance, please contact Reservations so that we can confirm the payment range and payment date.

About Luggage

  • Please write the name of the guest and Check-in on the slip and send it to the address below. Please send your luggage after making a reservation. Please note that we cannot accept refrigerated/frozen products or cash on delivery.

    6-16-14 Ginza, Chuo-ku, Tokyo 104-0061
    The Royal Park Hotel Ginza 6-chome
    To: Front desk (Guest name + Check in date)
    Phone number: 03-3541-1116

  • If you arrive early on the day, we can keep your luggage even before check-in. Please feel free to ask the staff at the front desk.
    In addition, even after check-out, we will keep it only for the same day. Please be sure to bring your passport and other valuables with you. Frozen and refrigerated items cannot be stored.
  • Please contact us by phone at 03-3541-1116 (main number).
  • We accept delivery by Yamato Transport.

About Children

  • There is no child fare setting.
    Children under elementary school age are free of charge if using existing bed.
    Children sharing a bed are limited to 1 child per 1 adult. Any additional children will be charged.
    Up to 1 child can sleep with a regular bed, excluding extra beds.
    Junior high school students and older will be charged the regular rate.
  • Crib will be provided free of charge. The number is limited, so please let us know when making your reservation.
    For safety reasons, this service is limited to children under 1 year old and unable to stand up.
    Please contact the hotel directly for available rooms. (There are some rooms where Crib cannot be installed.)

About the Restaurant

  • Although it is not a reservation system, we recommend making a reservation as it may be crowded on weekends.
    Please note that we do not accept reservations for breakfast, so please visit us directly.
  • Please be smart casual. Please refrain from wearing extremely light clothing or Sleepwear.

About Facilities and Services

  • The hotel does not have its own parking lot. Please use nearby coin parking.
    Please note that there are no partnerships or discounts. Please note.

  • All room entrances are 85 cm.
  • I prepared it. Only available inside the hotel.
  • Guide dogs are allowed.
  • There is no curfew.
    However, the automatic door at the hotel entrance will be locked from 1:00 to 6:00, so please hold your room card key next to the entrance or let us know by intercom.
  • There is a Family Mart about 1 minute on foot from the hotel.
  • Only the public bath is available. Please refrain from wearing pajamas and Slippers in other facilities.
  • Not available.
  • No. There is Laundromat on the B1F.
  • Not available.
    For security reasons, we do not allow anyone other than hotel guests to use the guest room floors. We will also refuse entry of masseurs who have arranged themselves.
Reservation