Check-in is from 15:00 and check-out is by 11:00.
*May vary depending on Accommodation Plan you use, so please check when making a reservation.
FAQFAQ
There are 8 parking lots available for the hotel. Advance reservations are not accepted.
1,300 yen per nightHotel guests
If the hotel parking lot is full, we will guide you to the affiliated parking lot near the hotel. Advance reservations are not accepted.
1,300 yen per night (cannot leave the parking lot)
*We will give you a complimentary ticket at the time of payment.
*Usage hours: 15:00 to 11:00 the next day (Please pay the prescribed fee determined by the parking lot for excess parking)
*Vehicle restrictions: Vehicle height: 2.0m Vehicle width: 1.8m Vehicle length: 5.1m
* Customers using restaurants / banquets are not eligible.
- If you arrive early on the day, we can keep your luggage even before check-in. Please feel free to ask the staff at the front desk.
In addition, even after check-out, we will keep it only for the same day. Please be sure to bring your passport and other valuables with you.
- There is no child fare setting.
Children under elementary school age are free of charge if using existing bed.
Children sharing a bed are limited to 1 child per 1 adult. Any additional children will be charged.
Up to 1 child can sleep with a regular bed, excluding extra beds.
In addition, if you make a reservation for 2 adults or more, you can sleep with your child, so if you are using 1 adult and 1 child, please make a reservation for 2 adults.
However, sharing a bed in an economy twin room is not permitted regardless of the number of adults.
Junior high school students and older will be charged the regular rate.
- All rooms are non smoking.
If you wish to smoke, please use the smoking space on the 1st floor.
About Stay
- Check-in is from 15:00 and check-out is by 11:00.
*May vary depending on Accommodation Plan you use, so please check when making a reservation.
Use before check-in time will be charged as follows.
A. Check-in before 11:00
An additional charge for the previous night will be charged. A Reservations of the previous day is required.
B. Check-in from 11:00 to 15:00
An additional charge of JPY1,000 (including consumption tax and service charge) will be charged per hour per room.* We may not be able to meet your request depending on the operating conditions on the day before and on the day. Please note.
Extension of check-out time will be charged as follows.
A. Check-out from 11:00 to 18:00
An additional charge of JPY1,000 (including consumption tax and service charge) will be charged per hour per room.
B. Check-out after 18:00
An additional charge for the first night will be charged.*We may not be able to meet your request depending on the operating conditions on the day and the next day. Please note.
*Please inquire with the staff at check-in for details on fees and availability.
- Waitlists are not accepted.
Please contact us for the latest availability.
We will charge the following cancellation fee.
~8 days before...Not required
7-2 days before: 40% of the accommodation fee
The day before…80% of the accommodation fee
On the day: 100% of the accommodation fee
No show...100% of the accommodation fee*The above does not apply to group bookings, travel agencies, or other agents.
In addition, it may differ depending on the Accommodation Plan, so please check at the time of reservation.
- If you would like a room with a view, please let us know when you arrive. Please note that we cannot guarantee reservations in advance.
- All rooms are non smoking.
If you wish to smoke, please use the smoking space on the 1st floor.
- Barrier-free rooms are available. Please make a reservation by phone. 082-211-1111 (representative)
- We have 3 rooms. Please make a reservation by phone.
082-211-1111 (representative)
- Not available.
- Windows cannot be opened.
- Parental consent is required for minors staying alone.
Please download the consent form below, fill it out, sign it, and present it at check-in.
> Parental/Guardian's Consent Form for Minors
About Payment
You can use the following credit cards and two-dimensional barcode payment.
<credit card>
American Express/VISA/DC/Diners/JCB/Master/UFJ/Nicos/Union Pay＜二次元バーコード決済＞
PayPay／楽天Pay／d払い／au PAY／メルペイ／WeChat Pay／Alipay
- The following gift certificates are available.
Mitsubishi UFJ NICOS gift card/JCB gift card/Mitsubishi Estate Group common gift card/ Royal Park Hotels gift certificate
- No deposit is required, and room charges must be paid at check-in.
In addition to the room charge, if there is an additional charge for using the hotel facilities, etc., please make the payment at the time of check-out.
- We accept bank transfer, payment upon arrival (cash or credit card), and online credit card payment.
If you wish to pay in advance, please contact Reservations so that we can confirm the payment range and payment date.
About Luggage
Please write the name of the guest and Check-in on the slip and send it to the address below. Please send your luggage after making a reservation. Please note that we cannot accept refrigerated/frozen products or cash on delivery.
To: Front desk (Guest name + Check in date)
The Royal Park Hotel Hiroshima Riverside
7-14 Kaminobori-cho, Naka-ku, Hiroshima 730-0014
TEL+81-82-211-1111
- If you arrive early on the day, we can keep your luggage even before check-in. Please feel free to ask the staff at the front desk.
In addition, even after check-out, we will keep it only for the same day. Please be sure to bring your passport and other valuables with you.
- お電話にて、082-211-1111（代表）までお問合せください。
- We accept delivery by Yamato Transport.
About Children
- There is no child fare setting.
Children under elementary school age are free of charge if using existing bed.
Children sharing a bed are limited to 1 child per 1 adult. Any additional children will be charged.
Up to 1 child can sleep with a regular bed, excluding extra beds.
In addition, if you make a reservation for 2 adults or more, you can sleep with your child, so if you are using 1 adult and 1 child, please make a reservation for 2 adults.
However, sharing a bed in an economy twin room is not permitted regardless of the number of adults.
Junior high school students and older will be charged the regular rate.
- Crib are available free of charge. The number is limited, so please let us know when you make a reservation. (Some rooms cannot be installed.)
For safety reasons, use is limited to children under the age of 1 who cannot hold onto their feet.
About the Restaurant
- Although it is not a reservation system, we recommend making a reservation as it may be crowded on weekends.
Please note that we do not accept reservations for breakfast, so please visit us directly.
- Please be smart casual. Please refrain from wearing extremely light clothing or Sleepwear.
About Facilities and Services
There are 8 parking lots available for the hotel. Advance reservations are not accepted.
1,300 yen per nightHotel guests
If the hotel parking lot is full, we will guide you to the affiliated parking lot near the hotel. Advance reservations are not accepted.
1,300 yen per night (cannot leave the parking lot)
*We will give you a complimentary ticket at the time of payment.
*Usage hours: 15:00 to 11:00 the next day (Please pay the prescribed fee determined by the parking lot for excess parking)
*Vehicle restrictions: Vehicle height: 2.0m Vehicle width: 1.8m Vehicle length: 5.1m
* Customers using restaurants / banquets are not eligible.
- All room entrances are 85 cm.
- I prepared it. Only available inside the hotel.
- Guide dogs are allowed.
- There is no curfew.
- There is a Family Mart about 1 minute on foot from the hotel.
- Please refrain from wearing sleepwears and slippers in the facilities.
- Not available.
- There is a laundry service (fees apply) for cleaning, dry cleaning, and pressing.
Please fill out the laundry slip provided in your room and bring it to the front counter.
If you leave it by 10:00, it will be delivered by 18:00 on the same day.
Closed: Sundays and public holidays
- We have a body care service. If you wish, please contact the front desk by phone in your room.