Check-in is from 15:00 and check-out is by 11:00.
*May vary depending on Accommodation Plan you use, so please check when making a reservation.
FAQFAQ
The hotel does not have its own parking lot.
There is "Boo Boo Park Umekoji Kyoto Ekimae Parking Lot" on the hotel premises. Advance reservations are not accepted.Hotel guests
At the front desk, a regular ticket worth 2,300 yen is sold for JPY1,800 on weekdays, and a complimentary ticket that can be used for JPY2,500 for a regular ticket worth JPY3,300 is sold on weekends and holidays.
* Please pay the prescribed fee determined by the parking lot for the excess amount.
*Vehicle limit: Vehicle height 2.6m Vehicle width 2m Vehicle length 4.8mGuests using Restaurants/Banquets
There is no preferential rate.
- If you arrive early on the day, we can keep your luggage even before check-in. Please feel free to ask the staff at the front desk.
In addition, even after check-out, we will keep it only for the same day. Please be sure to bring your passport and other valuables with you.
- There is no child fare setting.
Children under elementary school age are free of charge if using existing bed.
Children sharing a bed are limited to 1 child per 1 adult. Any additional children will be charged.
Up to 1 child can sleep with a regular bed, excluding extra beds.
Junior high school students and older will be charged the regular rate.
- All rooms are non smoking.
If you wish to smoke, please use the smoking space on the 1st floor.
About Stay
- Check-in is from 15:00 and check-out is by 11:00.
*May vary depending on Accommodation Plan you use, so please check when making a reservation.
Use before check-in time will be charged as follows.
A. Check-in before 11:00
An additional charge for the previous night will be charged. A Reservations of the previous day is required.
B. Check-in from 11:00 to 15:00
An additional charge of JPY1,000 (including consumption tax and service charge) will be charged per hour per room.* We may not be able to meet your request depending on the operating conditions on the day before and on the day. Please note.
Extension of check-out time will be charged as follows.
A. Check-out from 11:00 to 18:00
An additional charge of JPY1,000 (including consumption tax and service charge) will be charged per hour per room.
B. Check-out after 18:00
An additional charge for the first night will be charged.*We may not be able to meet your request depending on the operating conditions on the day and the next day. Please note.
*Please inquire with the staff at check-in for details on fees and availability.
- Waitlists are not accepted.
Please contact us for the latest availability.
We will charge the following cancellation fee.
~8 days before...Not required
7-2 days before: 40% of the accommodation fee
The day before…80% of the accommodation fee
On the day: 100% of the accommodation fee
No show...100% of the accommodation fee*The above does not apply to group bookings, travel agencies, or other agents.
In addition, it may differ depending on the Accommodation Plan, so please check at the time of reservation.
- If you would like a room with a view, please let us know when you arrive. Please note that we cannot guarantee reservations in advance.
- All rooms are non smoking.
If you wish to smoke, please use the smoking space on the 1st floor.
- Except for Accessible Room rooms, twin rooms have two beds next to each other.
- Available in some rooms. (combination of Superior twin and corner deluxe twin)
However, the number of rooms is limited, so please check when making a reservation.
- 1室ございます。お電話にてご予約ください。
075-354-1111（代表）
- The televisions in guest rooms are compatible with some flat-rate paid distribution services.
If you have an account for each service, you can enjoy Netflix, prime video, Hulu, U-NEXT, etc. You can also watch YouTube and AbemaTV for free.
- Windows cannot be opened.
- Parental consent is required for minors staying alone.
Please download the consent form below, fill it out, sign it, and present it at check-in.
> Parental/Guardian's Consent Form for Minors
About Payment
You can use the following credit cards and two-dimensional barcode payment.
<credit card>
American Express/VISA/DC/Diners/JCB/Master/UFJ/Nicos/Union Pay<Two-dimensional barcode payment>
PayPay/Rakuten Pay/d payment/au PAY/LINE Pay/Merpay/WeChat Pay/Alipay
- The following gift certificates are available.
JCB gift card/Mitsubishi Estate Group common gift card/ Royal Park Hotels gift certificate
- No deposit is required, and room charges must be paid at check-in.
In addition to the room charge, if there is an additional charge for using the hotel facilities, etc., please make the payment at the time of check-out.
- We accept bank transfer, payment upon arrival (cash or credit card), and online credit card payment.
If you wish to pay in advance, please contact Reservations so that we can confirm the payment range and payment date.
About Luggage
Please write the name of the guest and Check-in on the slip and send it to the address below. Please send your luggage after making a reservation. Please note that we cannot accept refrigerated/frozen products or cash on delivery.
To: Front desk (Guest name + Check in date)
The Royal Park Hotel Kyoto Umekoji
9-3 Kankiji-cho, Shimogyo-ku, Kyoto-shi 600-8835
TEL +81-75-354-1111
- If you arrive early on the day, we can keep your luggage even before check-in. Please feel free to ask the staff at the front desk.
In addition, even after check-out, we will keep it only for the same day. Please be sure to bring your passport and other valuables with you.
- お電話にて、075-354-1111（代表）までお問合せください。
We accept delivery by Yu-Pack.
You can also use the "delivery service" to send your luggage to Kyoto Station for a fee.
If you leave your luggage at the front desk by 10:00, you can pick it up at the Kyoto Station Hachijo Exit "Delivery Service" counter between 14:00 and 20:00 on the same day.
About Children
- There is no child fare setting.
Children under elementary school age are free of charge if using existing bed.
Children sharing a bed are limited to 1 child per 1 adult. Any additional children will be charged.
Up to 1 child can sleep with a regular bed, excluding extra beds.
Junior high school students and older will be charged the regular rate.
- Crib are available free of charge. The number is limited, so please let us know when you make a reservation.
For safety reasons, use is limited to children under the age of 1 who cannot hold onto their feet.
Please inquire about available rooms. (There are some rooms where Crib cannot be installed.)
About the Restaurant
- Although it is not a reservation system, we recommend making a reservation as it may be crowded on weekends.
Please note that we do not accept reservations for breakfast, so please visit us directly.
- Please be smart casual. Please refrain from wearing extremely light clothing or Sleepwear.
About Facilities and Services
The hotel does not have its own parking lot.
There is "Boo Boo Park Umekoji Kyoto Ekimae Parking Lot" on the hotel premises. Advance reservations are not accepted.Hotel guests
At the front desk, a regular ticket worth 2,300 yen is sold for JPY1,800 on weekdays, and a complimentary ticket that can be used for JPY2,500 for a regular ticket worth JPY3,300 is sold on weekends and holidays.
* Please pay the prescribed fee determined by the parking lot for the excess amount.
*Vehicle limit: Vehicle height 2.6m Vehicle width 2m Vehicle length 4.8mGuests using Restaurants/Banquets
There is no preferential rate.
- All room entrances are 85 cm.
- I prepared it. Only available inside the hotel.
- Guide dogs are allowed.
- There is no curfew.
However, the automatic door at the hotel entrance will be locked from 1:00 to 6:00, so please hold your room card key next to the entrance or let us know by intercom.
- There is a Family Mart on the 1st floor.
- Only the public bath is available. Please refrain from wearing pajamas and Slippers in other facilities.
- Not available.
- Not available.
- Not available.
For security reasons, we do not allow anyone other than hotel guests to use the guest room floors. We will also refuse entry of masseurs who have arranged themselves.